The title of this post is an age old adage that is as true today as it was when it was first coined, and you can find no better example of this than in today’s workplace. Probably the perfect example of this is the way that Microsoft Excel and Microsoft PowerPoint have become so deeply integrated in our day to day activities. However, I’d like to focus on an area where I think the use of pictures is vastly underrated: The use of process flow diagrams in non-technical formal documentation.

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