Three little dots. That’s all that they are, just three little dots. However, I can’t figure them out. To give a little background on this conundrum, I received an email today and the sender kept using these dots in-between their sentences. For example:

“I’ll pick up that later…it shouldn’t be a problem. Let’s meet tomorrow to discuss it…3:00 works for me”.

Now traditionally, these dots can be used to indicate that more is to come, cliff-hanger style. For example, the conclusion of a mystery novel “And the killer is…..”. They are also used as a common convention in software such as Microsoft Office to indicate that further action is required. One example of this is the classic “Open…” option. The problem is that I don’t think the above sentence fits into either of these categories.

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People are always looking for better ways to deal with the massive amounts of email that circulate through our inboxes everyday. It can definitely feel sometimes that you are overwhelmed with email, and that you’re actually spending more time with your email than doing actual work. In the article below, Sharon Sarmiento discusses seven tips that she thinks will help to tame the savage beast that is your inbox. I don’t agree with them all, however read the article and judge for yourself. You can find my comments immediately following the article in the My Comments section.

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Ah, email: The ever tricky and immensely popular form of communication that has spread like wildfire through almost every industry around the globe. It is so popular, that many times the only way that you communicate with your clients is through email. This makes it even more important that you take extra care when writing work emails. With this in mind, here are some of the things I keep in mind when writing emails to my clients.

*Note: While the main topic of this article concerns writing emails to your clients, this can also apply to emails you write to your boss or other people who are influential where it concerns you.

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